How we work

Editorial standards

Every figure on RateHerald has to be something you can check. These are the rules we hold ourselves to.

Accuracy

  • Every figure comes from a document we name: the issuer's page, its pricing terms, its card agreement filed with the CFPB, or the CFPB's credit card survey.
  • We keep the sentence each figure came from and show it. Where there's no exact sentence, the receipt says so.
  • A figure flagged as uncertain isn't published until it's checked. A card without its annual fee isn't published at all.
  • Each card shows the date its figures were last checked. The seal turns grey after a week and says "Rechecking" after a month.

Software and people

Software collects the documents and reads the figures out of them, including language models that read rates-and-fees tables. Each figure is checked against its source sentence, and figures that don't match, or that look wrong, go to a person before they're published. Corrections are made by people, and listed in public.

Guides

Guides explain how products and rules work. Each lists its sources, and none is published until a named reviewer has checked every claim against them; the guide shows who reviewed it and when. Language models may help draft a guide; a person decides what's published.

Independence

No company can pay to change what we show or how we sort it. Some links are our refer-a-friend links and may earn us a referral bonus; they're labelled where they appear. Lists are sorted by a measure we name on the page. See our pledge and how we make money.

What we don't publish

  • Star ratings, reviews or "best" labels without a published method behind them.
  • Approval odds, or "pre-approved" claims.
  • Figures read from pages we're not sure we may use, until our lawyers have reviewed them.

Mistakes

If you find one, use "Report a problem" on any figure or read how corrections work.